Refund policy

Last updated 3 November 2026

A diya is a digital item delivered the instant your payment is confirmed, so purchases are final and non-refundable, except in these cases, where we refund in full:

• You were charged but your diya did not appear within 30 minutes. (Our system also re-checks pending payments every minute.)
• You were charged twice for one diya.

No refund is due because the Sabse Bada Diya position was taken by someone else, because content was hidden or removed under the terms, because the map or counters changed, or because the site was later taken down.

Refunds go back to the original payment method within 5–7 working days. Email hello@digidiwali.com with your Razorpay payment ID.